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The Service consists of providing prepaid cellular Data and Voice Plans, known as "Tariff Plans," enabling data and voice connectivity to the Internet. Our service provider has agreements with various cellular carriers globally, collectively referred to as the "Mobile Network."
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The Service is exclusively available on a prepaid basis.
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We will provide the Service with reasonable skill and care, making efforts to ensure its availability. If you encounter issues or suspect fraudulent activity on your account, please contact our Customer Service promptly.
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We may modify the Service without notice to comply with safety, regulatory, statutory, or other requirements, aiming to minimize any material impact on the Service's scope.
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While we aim to ensure Service availability, factors beyond our control, such as physical obstructions, atmospheric conditions, and Mobile Network outages, may affect both availability and quality.
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The eSIM or SIM does not have a default PIN code. You are solely responsible for controlling access to your SIM and agree to pay for the Service, whether or not you have authorized its use. We are not liable for fraudulent use of your SIM or eSIM. If you suspect unauthorized use, please contact our Customer Service for necessary account modifications.
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The eSIM or SIM is attributed to the first device owner, who remains liable for its use unless we receive proof of a change in device ownership.
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The Service is intended for web browsing, email, application uploads and downloads, making and receiving calls, and accessing Internet content and third-party applications while avoiding excessive network congestion.
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Prohibited Usage: You agree not to use the Service for unlawful, abusive, or fraudulent purposes, including actions that interfere with our ability to provide Service, abuse bonus or promotional programs, avoid payment obligations, compromise network security or capacity, excessively contribute to network congestion, adversely affect network service levels, legitimate data flows, degrade network performance, or harm the network or other customers.
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We make no warranties regarding the accuracy, completeness, reliability, or continuous supply of content or information from third-party sites or resources accessed through the Service.
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We are not responsible for any harm caused by viruses accessing your equipment, whether transmitted through the Service or otherwise. You are responsible for safeguarding your equipment with suitable anti-virus software.
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We may, without liability to You, suspend or disconnect the Service and/or your SIM/eSIM, without notice:
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If we are entitled to terminate this Agreement due to your failure to comply with this Agreement but elect to provide You with an opportunity to remedy such failure whenever reasonably practicable
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If we are required to do so by the Government and/or emergency service organization or any other competent body or lawful authority
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For repairs or maintenance, or for operational or security reasons
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In circumstances where we observe fraudulent or unusual use of your SIM/eSIM or one or more service (e.g. abnormally high usage patterns)
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If we have a good reason to suspect a breach by You of this Agreement
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If seprvice provider become aware that your SIM card has been stolen/lost/damaged or destroyed
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If your SIM/eSIM or device is interfering with the normal operation of the network or if your account is in arrears
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If You do not use the Services in compliance with applicable laws and regulations
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If You have continually not used the Service since You acquired the SIM/eSIM and/or if You have not recharged your account after your credit has expired for an extended period of time
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If You use the SIM/eSIM in a device other than the device in which it was delivered
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If You did not use the eSIM/SIM card after six (6) months
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In case You have purchased a connected vehicle, if You did not use the SIM/eSIM after the term of such vehicle warranty
These terms and conditions may change, and it is your responsibility to review them periodically. By using our Service, you agree to abide by these terms and any future modifications.