All bookings are to be made at least 48 hours before the travel. Hatchbacks to luxury sedans are available on request and subject to availability.
The driver will wait for the customer at the scheduled meeting point on the travel date. In case the customer does not inform the driver about the delay, the booking will be considered as a case of no show and the full booking amount will be forfeited.
DreamFolks cannot be held accountable for any delay or consequential loss caused to the customer due to traffic jams or reasons beyond the reasonable control of the driver.
At the time of booking, the customer will be prompted about the luggage restriction for every car segment. It will be the customer’s responsibility to manage the luggage or booking the car category accordingly.
Standard Luggage size and weight are as follows Cabin Baggage:15-18kgs and Check in Baggage - 32kgs.
***If the standard luggage size and weight exceed the specifications given above then an additional charge is applicable.
|72 hours prior to the scheduled meeting time
||3% of the Booking Amount
|48 hours prior to scheduled meeting time
|| 10% of the Booking Amount
|24 hours prior to the scheduled meeting time
||50% of the Booking Amount
|Less than 24 hours
||100% of the Booking Amount